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FAQ

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What is the typical response time I should expect when submitting a request?

I aim to respond to all requests within 24 hours of receiving an email or message on Facebook.

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How do I pay for services?

All Invoices will be sent via PayPal to the email you specify showing what Services you have requested and any details you have specified so all parties agree.

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What is the turn around time on a Teaser Package?

As of June 1, 2015 the turn around time is 72 hours depending on how quickly both parties agree on the designs created. As they are created, I will send you a message via Facebook with the images and we will work on any updates needed.

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What is your cancellation policy for Graphics?

Graphic services may be cancelled up until I have started working on them. Typically I can have all images created within 48-72 hours of a request depending on how quickly we can communicate via Facebook messenger on designs. Any cancellations would need to be made before work starts.

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Where do you get your images from?

I primarily use Adobe Stock and other photo aggregate websites. I do not use Copyrighted images found on the internet.

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How long does a Blog Tour run for?

Blog Tours can run for 1 Week (5 Days) or 2 Weeks (10 Days). All events will run Monday - Friday. If you are looking for a weekend event, please email me to discuss. Weekend dates will be granted on a first come, first served, limited basis due to family time.

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How do I get my book on For Review: A Review Service offered by More Than Words Promotions?

Contact me via email at jennifer [at] morethanwordspr [dot] com. The cost is $65 for the first book and $10 for each additional novel you wish to add. All books will be placed in For Review for 6 months.

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How do I add jennifer@morethanwordspr.com to my Approved Senders list?

How to find your Approved Senders list: Go to Amazon -- Click on Your Account -- Under Digital Content click Manager Your Content and Devices -- Click Settings Tab -- Scroll down to Approved Personal Document Email List -- Add a new approved email list -- add jennifer@morethanwordspr.com -- click Add Address.

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What is your cancellation policy for Events?

Please see the Terms & Conditions page.

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Do discounts stack?

No. Consistently, More Than Words Promotions & PR offers a Returning Discount of 10% off of the Promotions list price. Should additional Offers be available, the Author would receive the greater discount offered at that time.